1. Introduction
Agriwatt Hub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital agriculture services, website, and mobile applications (collectively, the "Services").
2. Information We Collect
We collect several types of information:
Personal Information
- Name, email address, phone number
- Business/farm details and location
- Payment and billing information
- Account credentials
Agricultural Data
- Field conditions and crop health metrics
- Soil and weather data
- Equipment and irrigation system information
- Yield and production records
Technical Data
- IP addresses and device information
- Usage data and analytics
- Cookies and tracking technologies
3. How We Use Your Information
We use collected information to:
- Provide and maintain our Services
- Develop personalized agricultural recommendations
- Improve and optimize our Services
- Process transactions and send invoices
- Communicate with you about services and updates
- Monitor and analyze usage patterns
- Prevent fraud and enhance security
- Comply with legal obligations
4. Data Sharing and Disclosure
We may share information with:
- Service Providers: Third parties who assist in delivering our Services (data processors)
- Business Partners: Trusted agricultural technology partners (with your consent)
- Legal Authorities: When required by law or to protect our rights
- Business Transfers: In connection with mergers or acquisitions
We do not sell your personal or agricultural data to third parties.
5. Data Security
We implement appropriate technical and organizational measures including:
- Encryption of sensitive data
- Secure access controls
- Regular security audits
- Employee privacy training
While we strive to protect your information, no electronic transmission or storage is 100% secure.
6. Data Retention
We retain data:
- As long as your account is active
- As necessary to provide Services
- To comply with legal obligations
- For legitimate business purposes
Agricultural data may be retained in anonymized form for research and product improvement.
7. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access and receive a copy of your data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent (where applicable)
- Lodge a complaint with authorities
To exercise these rights, please contact us using the information below.
8. International Data Transfers
Your information may be transferred to and processed in countries other than Kenya. We ensure appropriate safeguards are in place for such transfers.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Authenticate users
- Remember preferences
- Analyze usage patterns
- Deliver targeted content
You can control cookies through your browser settings.
10. Children's Privacy
Our Services are not directed to children under 16. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes.
Last Updated:
